Free shipping on all deliveries!

General information

The goods will be shipped to
the delivery address provided by the customer. We will endeavour to
To ship the products you ordered as quickly as possible.
Liability for damages for any delay in delivery is
excluded. If a particular article is no longer available,
we are entitled to release ourselves from the contractual obligation to deliver
solve.

For the moment we only deliver to the following countries (more countries will follow shortly):

Switzerland

Liechtenstein

Note on customs duties and import sales tax:

Please note that we do not cover customs duties or import sales tax. The customer is responsible for paying any costs.

Returns are accepted for 14 days

No restocking fee

No promotional items

How does the return work

Please send returns to the following return address:

LeggyLux
Birsstrasse 132
4052 Basel

Important : If possible , enclose the delivery note, otherwise a note with the order number so that we can assign your order.

Return shipping is at your own expense.

You will receive a confirmation email after the return has been checked

The refund will be processed using the payment method you selected during purchase.

An exchange for a different size is possible.
Please note "Exchange for size M" on the delivery note for the relevant item.
As soon as we have processed your return, we will send you the desired size at no additional shipping cost.

How quickly is the refund?
Immediately after the goods have been inspected, the refund will be processed (to the payment method chosen at the time of purchase)
In most cases it takes about 1-2 weeks

How quickly does the goods inspection take place? :
In most cases it takes about 5-10 days.

PLEASE NOTE:
Articles that are dirty,
Unfortunately, we cannot refund items that have not been washed or used
(trying on the goods is excluded), as they are no longer for sale
are.
Our customers expect goods in perfect condition.
Shipping costs are not refundable.

Please do not send return shipments by registered mail
It
It is not necessary to send returns by registered mail (SI)
as this unnecessarily complicates the return process. The post office
cannot leave the shipment at the designated location and must
take it back with you.
The tracking number is sufficient as proof of return.

What to do if something is broken/faulty?

Guarantee: In case of faulty / not due to a manufacturing defect
usable products you will receive a replacement. Simply write a
Email service@leggylux.ch and send us a photo of the defect. Please include your order number.

What should I do if I received the wrong item?
If you receive an incorrect item, please contact us at service@leggylux.ch
and describe your concerns. We will then take care of
as soon as possible to send you the correct article and place
a return label for the item received in error.

Current delivery time: 7-10 working days

payment methods

payment methods

We accept the following payment methods:

TWINT

Purchase on account via PowerPay

PayPal

All credit cards (MasterCard, Visa, Amex..) & Apple Pay

Prepayment (bank information will be displayed after ordering) / payment slip (can be requested via email or WhatsApp)

Info about purchase on account: You will receive the invoice from PowerPay by email.

Installment payment is available through PowerPay with partial payment option

If you have any questions, please contact us:

service @leggylux.ch

LeggyLux

Birsstrasse 132
4052 Basel

E-Mail: info@leggylux.ch

Available Mon. - Fri. from 10:00 am to 6:00 pm